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Get multi-currency accounts in minutes

Get GBP, EUR, XAF IBAN and local accounts in just minutes, with over 70 global account currencies supported. Sending and receiving money from anywhere is now much better, faster and secure.

  • Multiple Banks and Currencies

  • No credit check

FAST PERFORMANCE
An Affordable Way to Send and Receive Money, Pay or Get Paid

Easily and rapidly move money from country to country, using a choice of 70 different currencies. Our exchange rates are clear, fair, and affordable, making cross-border payment seamless and bearable

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A better way to manage, send and receive money globally

Get multi-currency IBAN accounts, send and receive money globally. Manage your money all in one place, and easily pay or get paid anywhere in the world just like a local.

Get a Free Account Now Discover Lakoos
  • Over 70 currencies

  • Multiple Banks

  • 180 Countries

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FAST PERFORMANCE

Core Features That Matters

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Send and Receive Like a Local

Accessing your money while travelling doesn’t need to be difficult and excessively expensive. No matter where you are in the world, you can use your Chukzy account to easily make payments, withdraw cash, and much more.

Set Budget and Track Spending

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80+ Section Blocks

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Fully Responsive

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Working PHP Forms

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Why use Lakoos as your global money manager?
Better way to spend and save

Spend money without any hidden charges in over 200 countries

We're making Global your Local

Account to send, receive, and spend the world with ease as a local

We're Faster and more Secure

Get your multi-currency accounts in minutes. No paperwork. No credit check.

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FAST PERFORMANCE

Send, receive, pay or get paid anywhere

  • Send, Receive, Request Money, and Pay or get Paid in multiple currencies without borders. Connect and manage all of your accounts in one financial super app

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FAST PERFORMANCE

Why use Lakoos as your global Bill manager?

Lakoos Bill Manager helps members to organise their global bills and invoices all in one place. Securely automate and pay bills on time and get a better sense of where your money is going.

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We're making Global your Local

An account to easily send, receive, and spend across the world as a local.

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We're Faster and more Secure

Organise all your bills and schedule bill payments faster and securely.

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Better way to spend and save

Spend money without any hidden charges in over 200 countries.

Our latest News and Blogs

Resources to help you succeed in the new era of digital banking ecosystem

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Consumers Set to have the Most Convenient Experience with International Money Transfers

Did you know that about one billion people send and receive money internationally in the world? International money transfers have grown past the $530 billion mark recorded in 2016 and are expected to reach $630 billion by end of 2022. International money transfer services are now more accessible than ever.

Traditionally, sending money has been expensive and arduous with a huge number of middlemen, hidden fees, and massive manual paperwork. Millions of people who send and receive money abroad every year experience these tough situations; especially high costs.

Today, financial institutions are offering more customer-centric solutions. Sending, and receiving money internationally is easier with more competitive fees and better speed of transactions. In a highly competitive sector, companies are under high pressure to offer improved services.

Well, how are financial companies responding to this pressure; setting themselves apart from the rest? This question is best answered by Lakoos that currently has over 20 million users worldwide. It offers a one-stop smart financial solution to sending, and receiving money; requesting, paying, and getting paid.

Lakoos is one of the companies that has done a massive job at setting themselves apart. As described by the innovative team at Lakoos; the solution was aimed at enabling you to use your money anywhere like a local. Individuals and small companies can now enjoy cheaper, faster, and more convenient internal money transfer services.

Borderless financial freedom

If you're a traveller, you must know how great it may feel to not worry about currency exchange in every country you visit. With a Lakoos account, you make payments in your preferred currency. You truly experience borderless freedom in terms of spending your money.

Do you have relatives living, working, or studying abroad? Imagine making instant transactions. Lakoos enables swift international money transfers between two individuals; making it easy to share with family and friends back at home. The distance is not felt!

Who should use Lakoos?

Lakoos takes care of all your financial needs across borders. If you’re looking for an international money transfer service that covers the highest number of countries globally and offers the best prices, Lakoos is definitely a great place. It’s extensive in covering possible needs for international money transfers:

·         Save on exchange rates while traveling abroad.

·         Send and receive money from your family and friend while working or studying abroad.

·         Transfer funds to yourself from foreign accounts for daily uses while living abroad.

·         Making payments while abroad; spending like a local

·         Receive payments from international clients or make payments to international suppliers

·         Make international money transfers remotely without visiting a physical branch; or online transactions.

Lakoos Features

·         Fast sign-up, for a Free account or choose from the packages. The process is simple  and fast, no paper work

·         Lakoos Visa or MasterCard Debit cards to spend, pay and withdraw money in more than 150 countries

·         Smart multicurrency accounts with dual Card functionalities and option to choose how you pay or spend, supporting over 90 currencies.

·         Send, Receive and Request Money worldwide is Simple, Fast and Cheap, with Lower fee for large transfers

·         Lakoos real-time bill payment.








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Challenges Facing Cross-border Payments in Africa

For many years, people from Africa have crossed borders to study, live, work, and trade. Most of these people do not cut home ties. Instead, the migrant retains relationships with their families and governments, which involves sending and receiving money from home. Students without scholarships may need school fees and upkeep money from their parents in Africa. Employees working abroad may also want to send money home for their families or settle local bills remotely. For whatever legal reason for remittance, cross-border payments remain highly significant to Africans living abroad and their governments, businesses, and families back home. 

Considering their global scale, one expects money transfer services such as PayPal and Western Union to meet remittance needs, as interbank transfers may pose many challenges regarding cross-border payments. However, for various reasons, these players fail to meet their expectations. 

High fees

An estimated 36 million Africans live abroad, with remittance inflows into Sub-Saharan Africa alone amounting to about $47 billion in 2019. Despite the high demand for international money transfers in this region, cross-border remittance in Africa remains the most expensive in the world. Transfer fees cost approximately 8 and 10% of the transaction value, translating to approximately $4.7 billion in transaction expenses. Putting this data into context, Sending $200 to this region costs an average of 8.5% ($17) higher than in other regions. Additionally, such high fees are far from the 3% set by the Sustainable Development Goals (SDG). Such high costs hinder small transfers, contributing mainly to the total inflows.

Slow and delayed remittance

Conventional electronic transfer services such as PayPal are generally quicker than traditional banks. However, they are still slower, considering PayPal payments may take up to 5days processing time, depending on the linked bank account. The delay in fund transfer can be costly to the transacting parties. Think of a person trying to settle their bills or even a citizen trying to pay tax on a deadline day. Fintech firms are challenged with solving these issues by creating a model that supports a faster payment process that can be adopted more broadly across African countries. 

Regulatory challenges 

The number or the nature of the intermediaries involved in international money transfer prompt African governments to create regulations that hinder the easy transfer of funds. Additionally, each country has its regulations guiding that make cross-border payments slower. 

Limited services

Besides sending and receiving money, people living abroad need other financial services to manage their money. They may want to remotely manage their invoices and utility bills such as water, school fees, hospital bills, government taxes, and even electricity bills. Such services may mean a lot of hustle when dealing with traditional banks. Additionally, conventional electronic payment services such as PayPal may not support most of these services.

Moving to Seamless Cross-border payments with Lakoos

There is an apparent acceleration in demand for comprehensive and efficient cross-border money transfer services as African consumers become more comfortable with digital payment products and services. Lakoos responds to users' needs accurately by enabling instant and affordable cross-border payments. The platform allows users to make payments and send and receive funds from anywhere across the world through smart multi-currency accounts. People can now transact in local currencies as the platform supports more than 70 currencies. Additionally, Lakoos enables users to manage cross-border invoices and bills. Africans living and working abroad can now automate and settle their electricity bills, school fees, water bills, invoices, port charges, and government taxes in the comfort of their homes. The platform also has an intuitive user interface, making it suitable for even less experienced users.

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How Digital Payment is Helping Western Travellers to Africa

Many Western migrants travel to Africa for various reasons. From tourists embarking on wildlife and stunning geographical sceneries to business travellers to workers, more than one million Europeans move to the second largest continent annually.

The degree to which immigrants access financial services has significant implications for achieving their objectives in the foreign land. While away from home, these migrants need proper access to finance to facilitate their activities in Africa and even back home. For example, as a tourist, you will need to make payments for travel tickets, accommodation, food, tour guide services, and any other bill that your activities attract while adventuring Africa. Additionally, you may want to settle bills back home. Business travellers also need remittance services to facilitate their activities and stay in Africa.

Local Fintech Products are not deal with European Migrants

Despite their dire need for access to financial services, western migrants to Africa are less likely to use a wide range of financial services compared to their native counterparts. Factors such as language barriers, cultural differences, and lack of experience with the services of the local financial institutions hinder migrants' access to financial services in Africa. For instance, M-Pesa is the leading mobile money service in Africa. M-Pesa is the leading digital payment method in Kenya that allows users to transfer money and pay for goods and services anytime, anywhere. However, the service offered by telco company Vodafone and Safaricom requires users to have an active registered mobile only works when one has a registered Safaricom SIM card. It works well for the natives considering that Safaricom is the dominant mobile network provider, meaning most mobile users have a Safaricom line. However, foreigners may not enjoy M-Pesa services because many of them may not have the local network provider's SIM card. This case is especially true for tourists who only visit the country for a few days and do not see the need to register for an M-Pesa SIM card.

Additionally, M-Pesa is only available in a few countries, majorly African countries. Therefore, many tourists do not register for mobile phone-based financial services since they cannot use them once they return to their countries. Instead, these foreigners would still stick to using bank cards and other international digital payment services, which may not be as convenient as local digital payment options.

A solution in Interoperable Fintech Products and Services

Mobile payment solutions remain the best approach to solving the lack of access to adequate financial services by travellers and migrants in Africa. Mobile devices are already part of travellers and migrants' lives as they carry them all the time.

There has been significant growth in mobile payment services. However, these services are primarily bound by an individual country market, hence not ideal for travellers and migrants. Therefore, all-inclusive mobile-payment services that support various currencies and multiple financial accounts are needed to resolve this complexity. This is where Lakoos Solutions comes in.

Lakoos financial services for Anyone, Anywhere, Anytime

Lakoos is a mobile app that allows users to access financial services anytime, anywhere hence solving the interoperability problem with most Fintech products and services. Western migrants to Africa no longer need to use Swift or Banks to facilitate payments while away from home. The app allows users to send, receive, hold and exchange money in over 70 currencies, or make payments to anywhere as a local. Additionally, it enables users to connect and manage their global finance on one platform. They can receive, keep, exchange, and transfer funds in various currencies. Lakoos also makes cross-border payments more accessible, faster, and cheaper, creating a perfect solution for migrants who manage their finances in Africa and Europe all in one platform. 

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A COMMUNITY-DRIVEN APP TO MANAGE YOUR MONEY

Inspired by hardworking migrant communities

Making our money work around our way of life is at the heart of our vibrant ethnic communities in the diaspora. LAKOOS super app will always keep it beating...

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  • One Super App

  • Multiple Banks

  • Global accounts

Send, receive, pay or get paid like a local - anywhere

    • Send, Receive, Request Money, and Pay or get Paid in multiple currencies without borders. Connect and manage all of your accounts in one financial super app

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Tempor Euismod

+784

4.6% vs last 7 days


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FAST PERFORMANCE

Stories From Our Customers

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We'll always have your back

Our priority is to protect your money and keep you Safe

Automated Fraud Monitoring System

Our AI/ML-powered automated Fraud-Monitoring system detects and automates decisions to proactively stop fraudulent behaviour.

We're SCA PSD2 Compliance

We use physical object, OTP and biometric data to comply with European PSD2 directive requirements for Strong Customer Authentication (SCA)

Three-tier security architecture

Built on three-tier security architecture, we follow the best practices and use industry-leading technologies to protect your money and keep you safe

Protected by Regulated Banks

By law, your money is safeguarded and protected by a regulated bank. We keep your money secure in these banks until you decide to pay it out.

Data Protection and Privacy

We're required by law to protect and secure your personal data, and we remain transparent as to how we collect it, why we do it, and where we store it.

Dedicated Counter Fraud Team

Lakoos has a zero-tolerance approach to fraud. Our dedicated counter fraud team works 24/7 to detect, prevent and deter fraud on the Lakoos network.

Here to help you get your new life started

Start A New Life, Worry-Free

Moving and living in a new country can be a challenge. Lakoos has got your back - get your finances in order quickly and easily.

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Enjoy a dedicated international super app

A financial super app built for everything you need to do with money. Anywhere. Anytime

Connect all your accounts in one place

Everyone has their preferred method of sending or receiving money, we've packed it all in one super app.

Supercharge your payment experience

Making global payments and financial services local, simple, straightforward, and accessible

Stay in Control, in Real Time

Control Company Expenses at Every Step. More Savings. More Peace of Mind

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FAST PERFORMANCE

More than 65,000 users around the world are already using OLMO actively

65K

Active downloads from the community

4.86K

Active downloads from the community

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SEND - RECEIVE - PAY - GET PAID - MANAGE - CONTROL

Get Lakoos super app

Join a better way to manage money globally without borders. download Lakoos financial super app

  • No credit check

  • No paperwork

  • No Fees

We've answered some of your Questions

Find answers to frequently asked questions about managing money globally

No, Lakoos is not a Bank. Lakoos is an efficient way to enjoy banking and payment services, and money management, such as sending, receiving, and spending money anywhere.

Your money is perfectly safe with us. We understand the concerns behind the fact that we are not a bank in the traditional sense. However, we use safeguards from some of the world's leading financial institutions to keep your money safe and secure.

Yes, the Lakoos financial super app is for everyone. Our financial services and how you access them depends on your country of residence. We offer accounts in multiple currencies, payments, remittances, and financial tools to help you manage your money and take control of your financial freedom

Yes, you can connect and manage multiple accounts in different currencies and countries. Lakoos has partnered with financial institutions and mobile money operators around the world to bring all of your finances to the Lakoos mobile super app, so that you can watch over your money in one simple place

Living and working away from our home countries, we need more variety and total control in our banking and financial lives! But one thing is still unbalanced. Banking without borders and making our money work around our way of life is frustrating, slow, and expensive. Sadly, we’re all stuck with the same boring and bland options. No matter where you’re from or where you’re going, we commit to helping the financial lives of migrants and nomads by providing them with an easy, affordable and better way to manage, convert and move their money globally just like a local.

Still have a question? visit our Frequently Asked Questions or contact us from the in app messaging

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Easy Integration

Multi-Device Syncing

Trusted by Businesses and Governments

Business account to start, run, and grow your business globally

  • Global business accounts to pay and get paid in multiple currencies everywhere as a local with multiple payment methods

  • Smart business tools to make payments between businesses and customers efficient, secure, and fast

  • Now you can juggle everything from invoicing to receiving in one place.

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Stories From Our Customers

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DOWNLOAD OLMO

Save your time and effort with OLMO

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Got Questions? Look Here

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Can I see OLMO in action before purchasing?

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I have an issue with my account
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Have more questions? Ask your question here

Business account to start, run, and grow your business

Smart business accounts to pay and get paid in multiple currencies everywhere as a local with multiple payment methods and Smart business tools to make payments between businesses and customers efficient, secure, and fast

  • One Super App

  • Multicurrency Accounts

  • Global Payments

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YOUR ROAD TO SUCCESS

Marketing solutions that fuel your business growth

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4,497

Finished Projects

3,889

Websites Improved

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Happy Customers

1,473

Tickets Closed

Create your unique website with OLMO in just few hours

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Convert your ideas into workable solutions

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Control business expenses at every step

Manage all your business and employee expenses with detailed tracking. Set spending limits to control expenses and receive real-time spending notifications for granular control over your business expenses.

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Reach your financial goals or set aside a rainy day fund

No matter what your income and goal is, it makes sense to stay in control of how you spend your money. Setting money aside in separate personalised vaults for different expenses can help you make the most of your money.

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SPLIT - SHARE - SETTLE UP

Splitting and settling group expenses

  • The easiest and simplest way to split, share, and settle up bills with friends and group members, allowing you to calculate who owes what and get better organised

Hi, how can we help you today?

You can explore all frequently asked questions and topics or log in for personalised support with inapp messaging

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More power behind every pixel

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28%

Faster Access

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54%

Productivity

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36%

Secure Access

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Beautiful Creative Solutions

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Friendly Interface

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Beautiful front-end components built for modern startups
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Quick Access

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Intelligent Invoicing

Generating invoices in seconds with embedded payment link

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Fully mobile flexibility

Easily create and share invoices with payment links from mobile devices.

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Centralised invoice manager

Manage all your invoices inside a single user-friendly dashboard

What People Say

Embed a payment link in invoices

Give your customers a more easy way to pay when you embed a payment link on your outgoing invoices.

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Our Privacy Policy

Last Modified: July 28, 2023


This privacy policy explains what you can expect from us and what we need from you in relation to your personal data. Please read this carefully as this policy is legally binding when you use our Services.

Who we are

We are Lakoos, a trading name of Paymenex Limited (“we”, “our”, “us”, “Paymenex” "Lakoos"), and we own and operate Lakoos Mobile App, OrbitOS Digital Banking, Payment and Agency network.

Paymenex Limited is registered in the England with company number 13573258 and our registered address is at 20 Old Bailey, London EC4M 7AN United Kingdom. Paymenex Limited is authorised by the Financial Conduct Authority as a Payment Institution (Firm Reference Number 591757), and also registered with the UK data protection authority (the Information Commissioner’s Office or “ICO”) under number C1370701. 

Lakoos respects your privacy and is committed to protecting your personal data

This privacy notice aims to give you information on how Lakoos collects and processes your personal data through your use of Lakoos website or mobile app, including any data you may provide when you sign up or use our agency network. This notice applies when you download or visit and use our App or Website, and it sets out who we are, and how, and why we use your personal data. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This notice, our Cookie Notice, Website and App Terms and Conditions of Use, our partner service terms and conditions, outline how we provide services to you through our App and Website. If you have any questions about this notice or our use of your data, please email us at privacy@lakoos.com

Lakoos is your Data Controller

Paymenex Limited the operator of Lakoos mobile app and website is the Data Controller of your data, we’re responsible for your personal data processed in relation to your use of the products and services accessible on Lakoos and Paymenex network. When you receive services through Lakoos mobile app, website, and agency network, we collect, process, use and are responsible for certain personal data about you. When we do so, we are regulated under the applicable laws on the protection of personal data, privacy and electronic communications.

Complaint

If you have any complaint about our use of your data, please email us at privacy@lakoos.com
If you are not happy with our resolution you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please feel free to contact us in the first instance, using the contact details above.

Personal data we collect

We collect personal data for a variety of reasons, including to meet our legal obligations, manage our operations, improve our business and deliver our services and products to you. Below is a list of types of personal data that we may collect and use when you apply for, or use, any of our products or services.

 

Type Description Purpose Lawful basis
Personal and communication details Your name, date of birth, addresses, country of residence, identity document, selfie,  e-mail addresses, mobile phone numbers, Phone book and contact list, social media accounts and other ways in which to contact you.

Managing our relationship with you or your business.

Communicating with you about our products and services, and products and services of our partners delivered through us.

Delivering the Paymenex products and services to you, including to facilitate your use of the different Paymenex services, including our partner's services via single sign-on

If you consent, we will access and retrieve names and mobile numbers of your contact list or phone book to enable you see your contacts on Lakoos app or transact with them.

Developing and carrying out marketing or business development activities.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Communicate with our customers. 
  • Keep our records up to date.
  • Resolve issues and improve the service we provide to you. 
  • Optimise your user experience
Transactional Details about the transactions you carry out and the payments to and from your accounts with us, including your transactions on your accounts with our partners linked to Paymenex super app

Making and managing customer payments.

Delivering our and our business partners’ products and services.

Managing fees, charges, subscriptions,  and interest due on customer accounts.

Collecting and recovering money that is owed to us.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Facilitate delivery of our services and products. 
  • Develop products and services, our pricing for them and types of Members that may want to use them.
  • Develop and improve how we deal with financial crime, as well as discharging our legal duties in this respect.
Contractual Details about the products or services we provide to you, including the products and services of our partners

Carrying out our obligations arising from and exercising our rights set out in our contracts.

Collecting and recovering money that is owed to us.

Operating our business in an efficient and proper way, including managing our financial position, business capability, planning, and audit.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Understand and improve how we contract with our customers
  • Understand each party’s obligations and risks under any agreements
  • Be efficient about how we fulfil our legal and contractual duties.
Locational Data we get about where you are. This may come from the IP address assigned to your mobile phone or computer when you connect to the internet. It may also include locations where you used your Paymenex payment card or post codes. Delivering our and our business partners’ products and services.

 

Identifying, investigating, reporting and preventing fraud, security breaches, money laundering and other crime.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Be efficient about how we fulfil our legal and contractual duties.
  • Determine the risks that applicants for a Paymenex account may pose to Paymenex’s business and our Members. 
  • Develop products and services, our pricing for them and types of Members that may want to use them.
Behavioural Details about how you use products and services offered on the Paymenex Platform from us and other organisations Studying how our Members use products and services from us and other organisations.

 

Delivering more personalised user experiences to our Members.

Developing and carrying out marketing or business development activities.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Work out which of our products and services may interest you and telling you about them.
  • Develop products and services, our pricing for them and types of Members that may want to use them.
Technical Details on the devices and technology you use, for example your website browser settings, mobile app operating system version details and marketing choices.

Delivering our products and services to you. 

Delivering our and our business partners’ products and services.

Identifying, investigating, reporting and preventing fraud, money laundering and other crime.

Developing and carrying out marketing or business development activities.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Be efficient about how we fulfil our legal and contractual duties.
  • Develop products and services, our pricing for them and types of Members that may want to use them.
Communication Any emails, SMS, InApp messaging, calls or other communications you’ve sent to us or we’ve sent to you

 

What we learn about you from communications between us

Investigating and responding to your enquiries, complaints and feedback. Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Communicate with our customers. 
  • Be efficient about how we fulfil our legal and contractual duties.
  • Resolve issues and improve the service we provide to you.
Public and third-party records Details about you that are in public records, such as the Electoral Register, Companies House, and data about you that is publicly available on the Internet. We also collect data about you which we receive from other companies, such as credit reference, our partners or fraud protection agencies like the CIFAS register.

Identifying, investigating, reporting and preventing fraud, money laundering and other crime.

Registering you with a Paymenex account. 

Developing and carrying out marketing or business development activities.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Determine the risks that applicants for a Paymenex account may pose to Paymenex’s business and our members. 
  • Keep our records up to date.
  • Work out which of our products and services may interest you and telling you about them.
  • Develop products and services, our pricing for them and types of Members that may want to use them.
Usage data Other data about how you use our products and services

Studying how our Members use products and services from us and other organisations 

Testing  or Piloting new products

Managing how we work with other companies that provide services to us and our Members

Developing and carrying out marketing or business development activities.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Work out which of our products and services may interest you and telling you about them.
  • Determine the risks that Paymenex Members may pose to Paymenex’s business and our Members. 
  • Develop products and services, our pricing for them and types of Members that may want to use them.
Documentary data Details about you that are stored in documents in different formats, or copies of them. This could include things like your passport, driver’s licence, national identity card, voter's card, photographs or birth certificate.

Identifying, investigating, reporting and preventing fraud, money laundering and other crime.

 

Complying with laws and regulations.

 

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Be efficient about how we fulfil our legal and contractual duties.
  • Develop and improve how we deal with financial crime, as well as doing our legal duties in this respect.
  • Determine the risks that applicants for a Paymenex account may pose to Paymenex’s business and our Members.
Consents Any permissions, consents or preferences that you give us

So we know what your preferences are in regards to marketing, automated decision-making and profiling (where this activity is based on your consent), cookies and any other relevant processing activities that you can opt-out of. 

Developing and carrying out marketing or business development activities.

Fulfilling our contract with you.
When it is our legal duty.
When you consent to it.
When it is in our legitimate interest to:
  • Keep our records up to date.
  • Ask for your consent when we need it to contact you.
Special category data and criminal offence data Categories of data defined as ‘special category’ or ‘sensitive’ by applicable laws, including personal data related to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union members, genetic data, biometric data, health, sex life or sexual orientation. We may also process data about your criminal offence history.

In particular, we may collect data related to your health (such as disability data), biometric data (photos of you) and racial or ethnic origin (how you identify your ethnicity).

Understanding our community and the type of Members we work with, including about ethnicity, gender and health.

 

Operating our business in a proper way, including corporate responsibility. 

Fulfilling our contract with you.
When it is our legal duty.
When you provide explicit consent. It is in the public interest. It is in your vital interest to protect yours or someone else’s life. 
Your customer or employee data Any data that you provide us with about your employees or customers including contact details, personal details (e.g., name, date of birth, bank account information) in our capacity as your data processor. Delivering our and our business partners’ products and services to you. When you have instructed us to do so and by virtue of your existing contractual relationship with us.

Who does Lakoos share my personal information with?

We may share your information with selected third parties who provide data processing services to us, or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information. 

Affiliates, business partners, suppliers and sub-contractors for the performance and execution of any contract we enter into with them or you.

Advertisers and marketing networks solely to select and serve relevant adverts to you and others.

Analytics and search engine providers that assist us in the improvement and optimisation of our website, such as Google.

The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found via the following link https://www.cifas.org.uk/fpn

Where we store your personal data

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include: physical access control systems, a physical security presence, role-based access control, encryption, firewall, vulnerability management.

The data that we collect from you may be transferred to, and stored at, a destination outside the United Kingdom or the European Economic Area ("EEA"). It may also be processed by staff operating outside the UK and EEA who work for Paymenex or for one of our business partners or suppliers. Such partner or staff may be engaged in, among other things, the fulfilment of your payment order, processing of your payment details and provision of account support service. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Data Retention

We will keep your personal data as long as you are a customer of Paymenex. We may keep your personal data after you stop being a customer. The reasons we may do this are:

To respond to a question or complaint, or to show whether we gave you fair treatment

To establish, exercise or defend our legal claims

To study customer data as part of our own research when this will not cause harm to your privacy and personal data protection rights

To comply with legal rules that apply to us about keeping records or information in which case we will retain your data for a minimum of six years after your account has been terminated or longer depending on domestic laws.

We will always delete data that is no longer required by a relevant law or jurisdiction in which we operate.

Cookies and other tracking technologies

Paymenex Services use cookies to distinguish you from other users. This helps us to provide you with a good experience and also allows us to improve our Services. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Your rights

You have the right to ask us not to contact you for marketing purposes by contacting us at privacy@Paymenex.com, or by adjusting your notification preferences in the Paymenex Mobile app or online account area.

You have the right to ask us to delete your data when it is no longer necessary, or no longer subject to a legal obligation to which Paymenex Limited is subject to.

You have the right to transfer your personal data between data controllers, for example, to move your account details from one online platform to another.

You have the right to correct any personal information we hold on you that is inaccurate, incorrect, or out of date.

Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for them. Please check these policies before you submit any personal data to these websites.

No Bank Jargon, No Hidden Costs, Ever.

LAKOOS offers a 100% free standard plan with no hidden fees and no penalty charges. We’ve built Lakoos to be a product we’d be proud to offer to our friends and family anywhere

Accept Payments Everywhere

Accept every payment on any device or channel, and drive conversions anywhere in the world

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Post your photos anywhere and see it everywhere

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  • Current version 2.13

  • 14 Days Free Trial

We craft marketing and digital products that grow business

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Find Out More
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SEND - RECEIVE - PAY - GET PAID

An account to send, receive, and spend money with ease

Easily and rapidly send or receive money from country to country as a local for FREE, with a choice of over 70 different currencies.
Easy and cheap International Money Transfers

Supercharge your cross-border money transfers and payment experience.

Save up to 5x when you send money to Africa

Send Money to Africa for Free. Pay in Bank account, Mobile Money or Send for Cash Pickup without charge

We’re simple and affordable to work with

Our exchange rates are better and clear. And our fees are low and affordable.

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Better mobile banking alternative

A better alternative banking and payment services to make your money work for you - Your Way! Lakoos is the entire bank and money management packed in one super app

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by your side to save you money round the world

Supercharge Your Payment Experience

  • Tap into the alternative banking and payment services that work best for you.

  • Manage money globally with 70 multi-currency accounts designed to save you money anywhere you go.

Fresh Ideas. Thoughtful Design. Measurable Results

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The common knowledge

There's something different with the way of financial life of people living in diaspora.

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Making our money work for us

Banking at home and away without borders, and making our finances work around our way of life is frustrating, slow and expensive.

Trapped with bland banking and payment options

Sadly, migrants and nomads are all trapped with the same boring and bland banking and payment options from high street banks

What we're all about

We come from all over the world

  • Our cultures, traditions, and lifestyles bring flavour to our communities in diaspora. And just like the diversity of our communities, living and working away from our home countries need more variety and total control in our financial lives.

  • So we've built a financial super app that embraces that varieties – one that you can rely on and makes managing all your finances at one place without the borders as fast, cheap and simple as possible.

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Our mission is clear and straightforward

  • No matter where you’re from or where you’re going, we commit to helping the financial lives of migrants and nomads

  • Providing an easy, affordable and better way to manage, convert, save and move money globally just like a local without the borders.

Our vision set us apart

  • We are passionate about building an all inclusive and low-cost alternative way to banking, payment and financial services managed by you and designed around your way of life and diversities

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OneCard connects Africa with payments

Making Payments & Transfers 5x Cheaper, Simple & Faster Anywhere in Africa with OneCard

  • Virtual OneCard Africa

  • Physical Contactless OneCard Africa

Multi-Currency Accounts

Get a global multi-currency account in minutes - over 60 currencies supported

Send and Receive Money

Send and Receive Money local

Manage your money

Access, take control and manage all your money in one place

Spend Like a Local

Use money, make payment, and withdraw cash as a local anywhere local

LAKOOS IS EVERYWHERE - ALL AT ONCE DUPLICATE

Help for your Business Account

Get Lakoos business account quick help, from setting up a new business account to sign in issues, keeping your account secure, and managing your business account.

Latest Version

2.10.0742021-06-22 52.84 MB Download 2.10.074
  • OS X (10.7 or later is required)

  • Windows - also available as a portable version

  • Windows 64 bit - also available as a portable version

  • Fixed Bug: "Euismod purus and blandit"

  • Fixed Crash#4680682692

Get OneCard in all African currencies

  • Get a virtual OneCard in all African currencies instantly.

  • Get the account that works locally in multiple currencies and countries across Africa.

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Money moves around Africa better with OneCard

  • Manage your money, send, receive and request money, pay or get paid anywhere in continental Africa without borders- just like a local.

FOR ANYONE, ANYWHERE, ANYTIME

Personal global account for everyone

  • No matter where you’re from or where you’re going, you can easily tap into a better and low-cost alternative banking and payment service that works for you.

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Send and pay anywhere in Africa without borders

Your payments anywhere in Africa starts and ends in Africa faster, cheaper and secure.

Manage your money

Connect all your OneCards for easy money management

Pay & Spend Like a Local

Use money, make payment, and withdraw cash like a local

Best Exchange Rate

better rates. No more sneaky bank exchange rates!

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Fast Performance

Manage it well, on Lakoos


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Create and share your personalized payment link via a
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Get powerful features tailored to your business

Business account made for the modern Business

  • Helping Freelancers & Businesses Get Paid faster however they do business

  • Business expense cards with built-in controls to empower your team and control spending.

  • Smart business tools to automates your business processes and workflows, and makes life just that little bit easier.

Our Cookie Policy


Lakoos website operated by Paymenex Limited uses cookies to distinguish you from other users of our website. This helps us to provide you with a good personalised experience when you browse our website and allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer`s hard drive.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Most of the cookies we use on our website are `persistent` cookies. This means that they remain on your device until you erase them or they expire. The rest of these cookies are `session` based which are more temporary in duration. This means they will be erased when you close your internet browser.

We use the following cookies

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of online account manager.

Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Third Party cookies.  These include social media platforms such as Facebook and Twitter, or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Mozilla Firefox

Microsoft Edge

Google Chrome

Microsoft Internet Explorer

Apple Safari

Opera

Brave


You can find more information about the individual cookies we use and the purposes for which we use them in the table below:


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Used to remember your last country and language sections visited on our website



Please note that third parties (including, for example, advertising networks and providers of external services like user traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical, performance or targeting cookies.

If you are unclear about the types of functions of cookies we use, please contact us for more information.

Date: 22/11/2022


Help for your Personal Account

Get Lakoos personal account quick help, from setting up a new account to sign in issues, keeping your account secure, and managing your personal account.

Managing Account

Opening and managing your account, adding new account, verifying your profile

Easy to Embed

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Extremely Flexible

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A better way to manage money

Master your money, get your financial life under wraps, take total control of your financial freedom and build your empire like a pro.

Smart personal budget categorization

  • Personalised budgeting tool to create a budget made just for you. Customise anything you want to make a bespoke plan for your money.

  • Manage expenses and gain control over your daily spending.

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MOVE MONEY EASILY AND FREE

Send, pay and move money around with zero charge

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Fast International Money transfers that are 5x cheaper

Fast, affordable and secure international money transfers to Africa. Our exchange rates are better and our fees are low

  • Many ways to Send

  • Many Ways to Receive

Request money from anyone, anywhere

There is no charge to request money. Save time by asking friends and family for money, and get paid back easily.

  • Request from Anywhere

  • Receive directly

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Don't wait for money. Request it. Get paid faster

  • There is no need to wait for anyone to send you money.

  • Request money when you need it.

  • Get paid however you want in a blink.

No Lakoos? No worries

Request and get paid by anyone, anywhere. They don’t need to have a Lakoos super-app to pay you.

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Create a link

Write a personalised message for your sender, then enter the required amount. Finally, click to generate a personalised payment link made especially for your sender.

Share a link

Share your personalized payment link via an Email, SMS, chat and social media, or QR code to your sender.

Receive Money

Receive the money directly to your bank account, wallet, or card. Alternatively, you can get a code to collect the cash from your nearest ATM or agent.

Request and receive money in-app

  • Make your request in a click of a button. Then watch it get delivered instantly so it’s ready to be paid.

  • Monitor and track the progress of your request.

  • Get notified when you are sorted.

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Faster and easier to get paid anywhere

  • We've made it easier and faster for people to pay you using their preferred local payment methods. There are no forms to complete and no worries about the delivery method. All sorted.

Stay in control

Quickly and easily set spending limits and budgets for each card, receive real-time spending notifications for even more oversight, and save time with auto categorisation

Order Corporate Card
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Many ways to receive

A number of delivery methods to suit your recipient. Simply choose the delivery method that works best for them.

Cash Pickup

Cash pickup at your nearest agency location

Bank or Mobile Money

Get it paid directly into a Bank account or Mobile Money

ATM Pickup

Tap in your transfer code at the ATM and withdraw cash

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Send, and receive money with ease

  • Easily and rapidly send or receive money from country to country as a local for FREE, using a choice of over 70 different currencies

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YOU DON'T NEED TO BE THERE FOR IT, WE ARE

Local bank account in multiple countries

  • Open a local bank account with local account numbers and IBAN in multiple countries and currencies.

  • Supercharge your cross-border payment experience

Pay Bills and Invoices instantly

Pay cross-border bills and invoices directly and instantly, with the best exchange rates and no hidden charges.

The world is your oyster

Stay on track with your financial goals

  • Track your spending and make mindful financial decisions. Ensure that your money is being spent in ways that align with your goals.

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BUILT FOR AFRICA

OneCard connects Africa with payments

  • Making Payments and Transfers 5x Cheaper, Simple and Faster Anywhere in Africa with OneCard

  • Get a virtual OneCard in any African currencies in minutes.

  • Pay or get Paid in multiple African currencies

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Other features you'll love

Master your money like a Pro

Get a clear analytic view of your spending with a breakdown

Smart Savings Pot

Set money aside in separate personalised saving pots.

Personal payment link

Create, share your personalized payment link, and get paid faster

Split & settle group expenses

Split and settle group expenses and calculate who owes what.

Reporting and Analytics

See things your way. Tailor and view reports using a number of criteria options

Spend With Confidence

Built on three-tier security architecture. SCA PSD2 Compliant

Save up to 5x when you send money to Africa

  • We take away third-party fees associated with cross-border cash pickups, mobile money and bank deposits. Your money transfers to Africa from your Lakoos account is end-to-end on the Lakoos network until delivery.

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Organise your finances better

Get a better sense of where your money is going so you’re not surprised by unexpected expenses.

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Smart Open Banking and Payments

Connect and manage your multicurrency accounts all in one place with a full 360 degree view of your financial picture

Manage your money on the go

Have everything you need to know about your finances literally in the palm of your hands.

LAKOOS IS EVERYWHERE - ALL AT ONCE

Smart open banking and payments

  • Connect and manage your multi-currency accounts all in one place with a full 360-degree view of your financial picture.

  • Get a better sense of where your money is going so that you’re not surprised by unexpected expenses.

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Pay bills and invoices like a local

  • Make cross-border bill and invoice payment as if you were right there locally

  • Setup and manage cross-border subscriptions

  • Top-up, buy airtime, data and access local value added services while away from home

Our Membership Plans

Find the right plan for you. You can choose our FREE plan or upgrade to Classic plan and enjoy our discounted fees. Become our Platinum member and enjoy FREE transactions all year round.

Monthly Annually 30% OFF

One Platform. Every Payment Possibility

  • Accept every payment on any device or channel, and drive conversions anywhere in the world. Experience the magic of simplicity with our all-in-one platform that makes international transactions effortless.

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Get local and IBAN accounts in minutes

Open a local and International Bank accounts with Local account number and IBAN in multiple countries and currencies in minutes.

Get a Free Account Now
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The platform to help grow your business

Lakoos is designed to help your business get to the next level, and keep a tight grip on your finances at every step.
Global Coverage

Tap into international markets with zero hassles, accept international payments in the currency your customer prefers.

Intuitive Integration

Use-friendly and simple curated APIs. integrate through your preferred shopping cart or custom platforms.

Scale Rapidly

We have invested in building a highly scalable infrastructure from scratch, emphasising security, stability, and speed.

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Save up to 5x when you send money to Africa

Send Money to Africa for Free. Pay in Bank account, Mobile Money or Send for Cash Pickup without charge

We’re simple, fast and affordable

Our exchange rates are better and clear. And our fees are low and affordable

Send Money Now
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More ways to send money

More easy and cheaper ways to send and pay for your money transfers. Choose a method that fits your needs.

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Generate Token for Cashout

Got OneCard? Easily generate cashout token for selfserve ATM Cashout at destination.

Send Online or via the Lakoos mobile App

Send, pay and monitor your money transfers online or with our mobile app.

Lakoos Quick Money Link

Create and share a Lakoos instant money link for your recipient to unlock and cash out instantly.

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OneCard Built For Payments Across Africa

  • Send, receive, pay or get paid anywhere in Africa with OneCard

  • Making payments and transfers are 5x Cheaper, as well as simpler and faster anywhere in Africa with OneCard.

  • Get OneCard in all African currencies

The easiest way to shop globally

Shop and pay your way with confidence

  • Get virtual Visa, MasterCard or OneCard to start spending immediately

  • Spend, pay and withdraw cash wherever you are

  • Choose your preferred local payment method and exchange rate in over 200 countries

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Stay on top of your spending with alerts

  • Intelligent budget alerts that monitor your spending and notify you when it reaches or exceeds the predefined amount.

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Business account to start, run, and grow your business

  • Smart business accounts to pay and get paid in multiple currencies anywhere in the world as a local.

  • Local payment options to give your customers more buying power and control.

  • Smart business tools to make payments between businesses and customers more efficient, secure, and fast.

Terms and Conditions



Acceptance of Terms

By accessing, downloading, or using Lakoos mobile application or Online money manager (herein the "Lakoos Apps"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (herein the “Terms"). These Terms govern your use of the Lakoos Apps, and any services provided by Lakoos (herein the "Services"). If you do not agree to these Terms, you must not access or use the Apps or Services. To be eligible to use the Apps and Services, you must be at least 18 years old, have the legal capacity to enter into a binding agreement, and not be barred from using the Services under any applicable laws. The Apps and Services are not intended for use by individuals under the age of 18.

To access and use the Apps and Services, you must create an account ("Account") to become a member. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to immediately notify the customer service team of any unauthorized use of your Account or any other breach of security.

Account Opening Requirements

To create an Account with our Company, you are required to provide accurate and complete personal and financial information. This may include, but is not limited to, your full legal name, address, date of birth, email address, phone number, and valid identification documentation. Depending on your location and the nature of the Services you wish to use, additional documentation may be required in order to comply with local laws and regulations. Please note that we may not be able to provide all Services in all locations due to regulatory constraints. Details about specific account opening requirements will be provided during the registration process or upon request.


Features and Services

Our App and Services are designed to provide a comprehensive and user-friendly financial platform, offering a wide range of features including but not but not limited to

The following features


These features may be updated, modified, added, or removed at our sole discretion, based on user feedback, regulatory requirements, and strategic considerations. We will make reasonable efforts to inform you of significant changes to features, but it is your responsibility to stay informed about the available features and how they work.


Partner Services

Our Company offers a variety of features and services to its users. These features and services may include, but are not limited to, account management, fund transfers, payment processing, and access to partner services. By using these features and services, you agree to comply with any additional terms and conditions that may apply.

Our Company may also offer services provided by third-party partners. These partner services are subject to their own terms and conditions, and by using these services, you agree to also comply with these terms and conditions.

 

Money Transfers

When you initiate a money transfer through the App or Services, you are providing us with an instruction to debit your Account and send the specified amount of money to the account designated by you. It is your responsibility to ensure that you have the necessary permissions and authorizations to perform transactions from the account in use. In the event of a dispute, such as a claim of unauthorized transaction, you may be required to provide evidence of such permission. Our Company assumes no responsibility and is not liable for any transactions made without the proper authorization from the account holder. In certain circumstances, if it is found that you have performed unauthorized transactions, you may be held liable for the loss and may be subject to account suspension or termination, in addition to potential legal action.


Money Transfer Rules

By using the App and Services to send money from one account to another, you agree to the following rules:

a)      Authorization: You must have the legal authority to initiate a transfer from the account being debited. This means you either own the account or have been expressly authorized by the account owner to make the transfer.


b)      Instructions: When you instruct us to transfer money, you are authorizing us to debit your account and send those funds to a third party. You agree to ensure that your instructions are accurate and complete, as we may not be able to recover funds sent in error.


c)      Unlawful Transfers: You agree not to use our App or Services for any unlawful activities, including but not limited to fraudulent money transfers. If we suspect that a transfer may be unlawful, we reserve the right to refuse to process it and/or to report it to the relevant authorities.


d)      Disputes: If a dispute arises regarding a transfer (for example, if a person claims that a transfer was made from their account without their authorization), we may freeze the funds in question until the dispute is resolved. We may also require you to provide additional information or documentation in relation to the disputed transfer.


e)      Responsibility: You acknowledge that we are not responsible for ensuring the receipt of the funds by the third party. Our responsibility is limited to sending the funds as per your instruction.


f)       Reversals: If you wish to reverse a transfer, you must contact us immediately. We will attempt to reverse the transfer if it has not yet been completed, but we cannot guarantee that reversals will always be possible.


Global Services

Our Company operates and offers its Services in multiple countries across the globe. The availability of certain Services may vary from one jurisdiction to another due to local laws and regulations. By creating an account with our Company, you agree to comply with all laws and regulations applicable in your jurisdiction.


Money Transfers

You can use your our Company account to send money to another our Company account or to accounts with other financial institutions. By initiating a money transfer, you authorize our Company to debit your account for the amount of the transfer plus any applicable fees, and to send the money to the recipient account as per your instruction.

You are responsible for ensuring that the details of the recipient account are accurate. our Company is not responsible for any losses resulting from transfers to incorrect accounts due to inaccurate information provided by you.


Authorization of Transactions

When you use the App or Services to send money, you are providing us with a direct instruction and authorization to debit your account and remit the specified amount to a third-party recipient. This instruction is considered valid and legally binding upon confirmation of the transaction within the App or Services.

Upon receipt of your instruction, we will act on your behalf to carry out the transaction, which includes debiting your account for the amount specified and transferring those funds to the designated third-party account.

You acknowledge and agree that once your instruction is given, it may not be revoked, and the transaction may not be stopped or reversed, except in our sole discretion and in accordance with our policies and applicable law.

You agree to ensure that your account has sufficient funds to cover any transactions you initiate, including any fees or charges that may apply. If a transaction causes your account to have insufficient funds, we may refuse to carry out the transaction, and you may be responsible for any fees or charges associated with the failed transaction.

You are solely responsible for the accuracy of your instructions, including the amount of the transaction and the details of the third-party recipient. We are not responsible for any errors or losses resulting from inaccurate instructions. If you believe you have made an error in your instructions, please contact us immediately.


Unauthorized Transactions

If you believe that an unauthorized transaction has been made from your account, you must notify our Company immediately. Our Company will investigate any such claims and take appropriate action in accordance with its policies and applicable laws.


Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the App and Services, you agree to the collection, use, and sharing of your information as set forth in our Privacy Policy.


Fees and Charges

You acknowledge and agree that certain fees and charges may apply to the use of the App and Services, including, but not limited to, transaction fees, currency conversion fees, and account maintenance fees. Our Company reserves the right to change its fees and charges at any time, in its sole discretion, and will provide you with notice of any such changes.


Deposit and Withdrawal Procedures

To deposit or withdraw funds from your Account, you must follow the procedures and requirements set forth in the App or on our website. You may be required to provide additional information or documentation to verify your identity or the source of funds, in accordance with applicable laws and regulations. We reserve the right to refuse any deposit or withdrawal request if we believe it violates these Terms or any applicable laws.


Transactions and Transfer Limits

Our Company may impose limits on the amount, frequency, or destination of transactions using the App and Services. These limits may be based on factors such as your transaction history, account verification status, or other risk-related factors. You may request to increase your transaction limits by providing additional information or documentation, as determined by our Company in its sole discretion.


 Prohibited Activities

You agree not to use the App or Services for any unlawful, fraudulent, or malicious activities, including, but not limited to, money laundering, terrorist financing, or any other activities that could harm our Company, its users, or the public. You also agree not to interfere with the operation of the App or Services, or to circumvent any security measures or access controls in place.


Account Suspension and Termination

Violations of these Terms, fraudulent or illegal activities, or inactivity. We will provide notice of any suspension or termination, unless prohibited by law or if we believe doing so may compromise the security or integrity of the App or Services. If your Account is terminated, you may not be able to access any funds remaining in your Account. You have the right to appeal any suspension or termination decision, by contacting our Company through the contact information provided on our website or in the App.


Intellectual Property

All intellectual property rights in and to the App, Services, and any content or materials provided by our Company (including, but not limited to, trademarks, logos, and software) are owned by our Company or its licensors. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the App and Services for your personal, non-commercial use, subject to these Terms. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content or materials provided by our Company without our prior written consent.


Third-Party Services and Links

The App and Services may contain links to, or integrate with, third-party websites, services, or content. Our Company does not endorse, control, or assume any responsibility for such third-party websites, services, or content. You acknowledge and agree that our Company is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such third-party websites, services, or content.


Limitation of Liability

To the maximum extent permitted by law, our Company and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of the App or Services, even if our Company has been advised of the possibility of such damages.


Indemnification

You agree to indemnify, defend, and hold harmless our Company and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the App or Services, your breach of these Terms, or your violation of any applicable laws, regulations, or rights of any third party.


Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Your Jurisdiction] for the resolution of any disputes arising out of or relating to these Terms or your use of the App or Services.


Amendments and Updates

Our Company reserves the right to amend or update these Terms at any time and in its sole discretion. When changes are made, we will provide notice of such changes by updating the "Last Updated" date at the top of these Terms, and/or by posting a notice on our website or in the App. Your continued use of the App or Services following the posting of any changes constitutes your acceptance of such changes. If you do not agree to the amended Terms, you must stop using the App and Services.


Customer Support and Complaints

If you have any questions, concerns, or complaints regarding the App or Services, please contact our customer support team using the contact information provided on our website or in the App. We will make reasonable efforts to address and resolve your concerns in a timely manner. In the event that we are unable to resolve a complaint to your satisfaction, you may have the right to escalate the complaint to the appropriate regulatory authority in your jurisdiction.


Chargebacks and Refunds

If you initiate a chargeback or reversal of a transaction made through the App or Services, our Company reserves the right to investigate the claim and, if necessary, take appropriate action to recover any disputed funds. Refunds will be issued at the sole discretion of our Company and will generally be provided only in cases of proven fraud or unauthorized use of your Account.


User Content and License Grant

You may have the opportunity to submit, post, or share content through the App or Services, such as comments, reviews, or other materials ("User Content"). You represent and warrant that you have all necessary rights to submit such User Content and that it does not violate any third-party rights or applicable laws. By submitting User Content, you grant our Company a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with the App and Services.


User Conduct

You agree to use the App and Services in a responsible and respectful manner and to comply with all applicable laws and regulations. You may not engage in any conduct that is disruptive, offensive, abusive, or harmful to other users or to our Company, or that interferes with the normal operation of the App or Services. Our Company reserves the right to remove any User Content or terminate your access to the App and Services if you violate this provision.


No Warranty

The App and Services are provided on an "as-is" and "as-available" basis, without any warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. our Company does not warrant that the App or Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected.


Force Majeure

Our Company shall not be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including, but not limited to, acts of God, natural disasters, war, terrorism, labor disputes, or disruptions to telecommunications or transportation networks.


Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be deemed replaced by a valid and enforceable provision that most closely reflects the original intent of the parties.


Termination for Convenience

Our Company may, at its sole discretion and without prior notice, terminate or suspend your access to the App and Services for any reason, including, but not limited to, if our Company decides to cease offering the App or Services in your jurisdiction, or if you breach these Terms. You agree that our Company shall not be liable to you or any third party for any such termination or suspension.


Entire Agreement

These Terms constitute the entire agreement between you and our Company with respect to the use of the App and Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and our Company with respect to the subject matter hereof.


Survival

The following provisions shall survive any termination or expiration of these Terms: Sections 10 (Intellectual Property), 11 (Third-Party Services and Links), 12 (Limitation of Liability), 13 (Indemnification), 14 (Governing Law and Jurisdiction), 15 (Amendments and Updates), 20 (No Warranty), 21 (Force Majeure), 22 (Severability), and this Section 25 (Survival).


Contact

If you have any questions, concerns, or require further information related to the App, Services, or these Terms, please reach out to us via the contact information provided on our website or in the App. We are committed to providing excellent customer service and will make every effort to address your concerns as promptly as possible. You acknowledge that by communicating with us, you are agreeing to receive responses and any necessary correspondence through electronic means.

Please note that our Company will never ask you for your password, and any communication requesting sensitive personal information or account details should be considered suspicious and reported immediately. For any legal notices or service of process, please send to our address or email

Kindly include your name, contact information, and a detailed description of the reason for your communication. For legal notices, also include any necessary documentation or reference to the specific provision in these Terms that you believe has been violated.

Our Company reserves the right to use any information provided to handle your request, resolve disputes, or improve our App and Services, in accordance with our Privacy Policy.

Remember, communication over the internet may not be secure, so avoid sending any sensitive or personal information over email or other unsecured means.


Bill payments, invoices, top ups and more

Pay suppliers with multiple bills in one simple transaction. Schedule payments in advance, so they're all ready to go

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TAKE CONTROL OF YOUR FINANCIAL FREEDOM

Organise your finances better

Get a better sense of where your money is going so that you’re not surprised by any unexpected expenses.
Smart Open Banking and Payments

Connect and manage your multi-currency accounts all in one place with a full 360-degree view of your financial picture

Manage your money on the go

You’ll have everything about your finance literally in the palm of your hands.

Take control of your money

Be on top of your spending with smart budgeting tool and alert every time your spend from your account.

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Pay your bills on time, every time

Make cross-border bill and invoice payments as if you were right there locally
All your bills in one place

Manage your cross-border bills all in one place. Get a clear view of your bills and invoices.

One off Bill and recurring subscription

An easy way to pay one time and recurring bills and subscriptions. You’ll even get notified each time your bill is due or has been paid.

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Validate Bills and Invoices directly

  • Verify a bill or invoice directly from a provider and get a clear view of what you owe.

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Simplify Your Everyday Mass Payment Process

Streamline your everyday mass payment process with a secure and quick multi-currency online payments to multiple recipients simultaneously.

  • Unlimited MassPay Schedules

  • Personalised Payments

Take back your time

  • Quickly organise your recipients into groups and personalise your mass payment process with our easy-to-manage recipient category manager – giving you back the time you would normally waste going through the process manually.

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Improve payout efficiency

  • Keep your recipient's details up to date with personalised and automated Instant payment notifications

Make thousands of payments at the same time

Send thousands of personalised mass payments to beneficiaries from all channels, and view the details and status of each one.

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Bundle your payouts into a masspay job

  • Program up to 10,000 mass payouts in minutes. Easily view the ID, status and total amount of each transaction within a mass payment

Payment approval levels

  • Create a multi-level approval process for security and efficiency, letting individuals pre-approve payments before final sign-off.

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Keeping payments simple and fast

Offer local and personalised payment methods and give your customers the flexibility to pay wherever and however they prefer.

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Send invoices and get paid faster

Quickly create and send invoices while on the move, as well as monitor invoices and and track payments all in one place – getting paid is quicker and easier than ever before.

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Unify invoicing and business account

Unleash the powered of integrated smart invoicing and a multi-currency business account
Add smart payment links

Add secure payment links with multiple payment methods for your customers.

Keep track of invoices and payments

Track invoice status, know when you’re likely to get paid, and remind customers of an upcoming or overdue payment

Easy sharing and exporting tools

Spread the word with easy sharing and exporting options across most social media channels

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Create and share invoice right away

  • Save time and get paid faster by sending an invoice right after you complete a job.

  • No delay in sending the invoice can mean no delay in getting your money to you quickly.

Create customisable invoices

  • Fully customizable easy invoice generator can help to create estimates, invoices, and receipts for anyone, anywhere.

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Empower your team with company debit cards

  • Invite your whole team and tailor every aspect of their card access. Set spending limits, block and freeze cards, and determine how team members can spend

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Automate your business process and workflows

  • Automate accounts and transaction reconciliations, sync with accounting software, and avoid manual errors with direct integrations to smart business tools

Connect and tap into Africa's Agency Banking Network

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Increase your presence instantly

Empower your cash pickup and collection locations in Africa. Take your financial services directly to your customer's neighbourhood at the right time.

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Saves overhead cost

Cut high overhead costs of brick-and-mortar branches while exceeding customers’ expectations.

Extension of presences

Extends the presence of financial service delivery while increasing service availability

Localised and personalised

Offers a local and personalised customer experience in preferred language, time, and channel

Stay in control over your cards and transactions

Set card budgets to control spend, update spend limits anytime. Get real-time spend notifications and save time with auto categorisation

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Never Overspend Again

Take control of your money with smart budgeting and analytics tools

Set limits to help you stick to your budget

We’ll calculate limits to recommend you based on your spending predictions, or simply tell us how much you want to spend

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Seamless money management

  • Money management and doing business in one single experience

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We're challenging the status quo!

  • An inclusive little mobile app built around people's financial and social life to rescues folks from the frustration of chronic bland banking experience around

We're determined and relentless

  • That’s why we’ve made it so easy to open account in over 60 currencies and move money between countries and currencies faster and cheaper

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QR Code Solutions for Specific Needs

  • Create store stickers or send QR codes via your mobile device for faster payments and simple promotions.

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Transact globally, like a local

  • Pay and get paid worldwide, without the need to visit a bank. Our frictionless onboarding and compliance process will have you ready to transact both domestically and international before you know it.

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Business cards that take you worldwide

  • Manage your card whenever you need to, instantly issue, pause and cancel cards. We have you covered with the added security of the card network and fraud protection built right into the platform.

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'Payouts' and 'Payins' in Africa made easy

Improve your cross-border recipient experience by getting them paid the way they expect to be paid, and with the fastest time-to-account in emerging markets.
Cash Pickups

Deliver your wholesale money remittance orders for cash pick across the national post offices.

Bank account and mobile money

Convert and deliver payments instantly to accounts, cards, and mobile money.

FX liquidity management

Access and manage your cross-border FX cash flows and liquidity through a simple remittance API

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Do better, for more people

  • Penetrate all neighbourhood and reach more people with improved financial services.

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Broaden the horizons of your financial services delivery

  • Lakoos Agency banking is innovative, convenient, and simplified — it empowers you to reach more people and offer them better services.

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Easy payment gateway to accept all payments

Get everything you need to build your own personalised payment acceptance app. Enjoy simple integration, online onboarding, and dozens of features to streamline your payment acceptance solution.
Accept payments everywhere

Get global payment acceptance through our simple integrated solutions.

Multiple Channels

Accept every payment on any device or channel, and however you do business.

Getting Paid is Easy

We enable our merchants to receive payments regardless of the physical presence of the cardholder.

Secure and Safe

We adhere to complete PCI DSS standards, and our hardware possesses EMV certification.

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Smart payment link that does it all

Lakoos payment link make it easier than ever for you to get paid. Create and share a link via email, SMS or social media and get paid right away. It’s easy, secure and fast.

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Share payment link anywhere

Distribute links across various communication channels like Instagram, WhatsApp, SMS, and email to expand your selling opportunities.

Convenient for Customers

Customers can make payments through a secure website without downloading an app or registering an account.

Monitor Transactions

Check payment status at the touch of a button. Send reminders for outstanding invoices in seconds.

Create personalised payment page

Our payment pages are the easiest way to get paid inside your own custom store. Build your brand and accept payments from around the world with zero coding required

Supports over 100 Currencies

Accept payments in over 100 different currencies.

Easy onboarding

Easy onboarding process from sign-up to your first payment.

Variety of payment methods

Accept card and alternative payment methods.

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Simple and easy integration for your existing system

We’ve built Lakoos to easily integrate seamlessly into your existing ecosystem, so you can start enjoying the benefits even faster.

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